Zerochol Shipping and Returns

Shipping & Returns

Thank you for shopping with Zerochol and PPC (Galway) Ltd. Your Zerochol order is in the right hands!

After you place your order, our team will update you on shipping details as soon as it is ready for dispatch. You should find all the details you need to know below, however if you have a question regarding your order, email info@ppcgalway.ie and our team will be happy to help.

Our Packaging

We are committed to making this planet a healthier place to live. Your order will arrive in packaging that is recycled and recyclable.

Ireland Orders

Free shipping on orders over €30 within Ireland and Northern Ireland.

Order values for less than €30 will incur a standard delivery charge of €4.99. We use An Post for all deliveries and a signature may be required on delivery.

Expected delivery time within Ireland is within 2-4 working days from dispatch. We will contact you should this change.

For order queries contact: info@ppcgalway.ie

UK Orders

Unfortunately, we are unable to process orders to the UK. This is due to licensing restrictions.

Returns Policy

If for some reason you are not happy with the received product please return it within 5 days with the receipt that came with your order and we will give a full refund. Items must be unused and unopened. The original packaging and labelling must still be attached. These conditions do not affect your statutory rights as a customer. We are unable to accept opened containers for refund unless the product is deemed faulty.
Postage costs will also be refunded should the error be the fault of PPC Ltd.

If a refund is deemed necessary, we can only refund the debit/credit card which was used originally for purchase.

In the unlikely event that the item you ordered is not in stock, we will contact you and let you know the expected delivery date. If you decide not to pursue with your order, we will cancel the order and issue a full refund should we receive your request before it is dispatched.

Customer Service

We would love to hear from you. Just contact info@ppcgalway.ie for anything you need in relation to any of the products we stock.
Our customer service team endeavor to respond to your email queries within 24 to 48 hours. Email us for any queries or information you may need.
The inbox is monitored Monday to Thursday from 8.30-4.30pm.